Privacy Policy | Khata360

This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure, and transfer of your information by Roundpay Techno Media Private Limited or any of its affiliate(s) (“we” or “us” or “our”), which operates the website https://khata360.com/ ("Site"), “Khata360 App” (the “App”) available on Google Play Store, iOS and other similar platforms and other services including but not limited to recording credit/payment, communicating dues/balances via the site and application, any mobile or internet-connected device or otherwise (collectively the "Khata360 App Service"). This Policy forms part and parcel of the Terms of Use for the Khata360 App Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. Users (as defined hereinafter) are requested to read this Policy in conjunction with the Terms of Use.

The App/Site (i) provides an online digital ledger book / record book wherein the Users, can record their ledger entries with their respective customers and (ii) also allows Users to generate a payment link which can be sent it to their respective customers and the customers could use the payment link and make the payment of the amount to the Users in settlement of their obligations towards the Users (collectively, “Services”). Please note that ‘Services’ would include any other future services we may provide or propose to provide.

As we update, improve and expand the Khata360 App Service, this Policy may change, so please refer back to it periodically. By accessing the Site, App or otherwise using the Khata360 App Services, you consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

We respect the privacy of the users of the Khata360 App Services (“Users” or “you”) and are committed to reasonably protect it in all respects. The information about the User as collected by us is: (a) information supplied by Users and (b) information automatically tracked while using a mobile device having Khata360 App Services enabled (collectively referred to as “Information”). By using Khata360 App Services, you agree to this Policy. If you do not agree with any term in this Policy, please do not use / avail of the Khata360 App Services.

Information supplied by users

To avail certain Services on the Khata360 App, Users are required to provide certain personal information for the registration process which may include:

Name, age, gender, user’s photo, image, phone number, user id, payment info, address, contacts, and location. We collect user credit score with the consent from the user. We allow user's to text messages including the email subject line, sender, recipients, and the content of the email. App interactions where information about how the user interacts with the app. For example, the number of times they visit a page or sessions they tap on. Information about how a user interacts with the app. For example, the number of time they visit a page or sections they tap on. Installed apps - the information about the apps installed on the user’s device. Device or other IDs - Identifiers that relate to an individual device, browser or app. Crash and Diagnosis - We collect crash log data from your app and the Information about the performance of your app for any technical diagnosis. UGC - Any other user-generated content not listed here, or in any other section. PAN card number, KYC related information such as videos or other online/ offline verification documents. Aadhaar information including Aadhaar number or Virtual ID for the purposes of e-KYC authentication with the Unique Identification Authority of India (UIDAI). We collect information if you post a comment on our Platforms, websites or ask us a question through phone or email. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our Platform. We use information to respond to your requests or questions. We might use your information to confirm your order or purchase or specification for your typical need(s). We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at Platform trends and customer interests. We may use your information to make our Platforms and products better. We maycombine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our Services. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products.

The Information as supplied by the Users enables us to provide the Services and improve the Khata360 App Services and provide you the most user-friendly experience. In some cases / provision of certain service(s) or utility(ies), we may require your contact address as well. Further, upon downloading the App, Users are requested to share access to their contact list (as stored on their mobile device on which the App is downloaded), so as to enable the User to share payment/credit updates with his customers (who might be or might not be Users). This contact list of the User is uploaded to https://api.khatam360.com, for the purposes of improving and enhancing the User experience of the App. In an attempt to improve our Services, we may, from time to time, collect any information (other than what is mentioned above) from Users through App / Site. You may be assured that we do not share this data with any third party except in accordance with the terms of this Policy.

We may access a user's inventory of installed apps and treat this data as personal or sensitive data subject to this Policy, secure transmission, and prominent disclosure requirements of User.

All Information is service dependent and we may use the Information to provide the Services, maintain, protect, and improve the Khata360 App Services, and for developing new services.

We may also use your email address and phone number without further consent for marketing, non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, providing information about updates to Khata360 App Services, billing, etc.).

Any Information provided by you will not be considered as personal information if it is freely available and/or accessible in the public domain or is not deemed as personal information under the applicable law. Further, any reviews, comments, messages, blogs posted/uploaded/conveyed/communicated by Users on the public sections of the Site or an application store (like the App Store or Play Store) becomes published content and is not considered as personal information which is subject to this Policy.

In case you choose to decline to submit Information on the Khata360 App/Site, we may not be able to provide certain services on the App/Site to you. We will make reasonable efforts to notify you of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of certain services to you due to not receiving necessary Information from you.

When you register with the Khata360 App Services, we may (at our discretion) contact you from time to time about updates of your Information.

Information automatically tracked while using the App or Site

Credit/Payment Records: We store all your credit/payment records in a cloud-based environment using the services of third party infrastructure service providers.

Customer Information: We store the contact information of your customers. We also keep a log of all the credit/payment related communication to the customers.

Demographic and Related Information: We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the User behavior on Site.

Log File Information: Our Servers automatically collect limited Information about your device's connection to the internet, including your IP address, when you visit our Site or use the App. We automatically receive and log Information from the App and/or your browser including but not limited to IP address, your device or computer's name, and your operating system, We may also collect log Information from your device, including but not limited to your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDID on your iOS device, Android ID or ADID on your Android Device), your device operating system, browser type and version, CPU speed, and connection speed etc.

Cookies: To improve the responsiveness of the Site for our Users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User's individual interests using the identified computer. By continuing to visit the App/Site, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this Policy. If you prefer not to receive cookies or web beacons, then you should stop using Services, or consult your browsing and third party cookie settings. We use cookies and other technologies for analyzing and optimizing our websites as well as for marketing purposes. Our partners may also assign their own cookies to your browser, a process that we do not control.

Link to third party sites/ad-servers

The Site may include links to other websites such as advertisers, blogs, content sponsorships, vendor services, social networks, etc. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting and we make no representation or warranty on how your information is stored or used on third-party servers. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for more information refer to the Roundpay Techno Media Private Limited’s policy.

We do not guarantee the security of the Information provided by you to third parties linked through our website. Such third parties may have different or no standards of protection of personal information than we do.

Security Precautions:

Our App/Site has stringent security measures in place to protect the loss, misuse, and alteration of the Information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your Information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Please note that there are no perfect security measures, but we strive to protect you in the best way possible. Your information will be stored and processed on a secure cloud.

Choice/Opt-Out:

We provide all Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all Khata360 App lists and newsletters, please send us an email to [email protected].

Advertisements on Khata360 App:

We use third-party advertising companies to serve ads when you visit the App/Site. These companies may use information (excluding your name, address, email address or telephone number) about your visits to the App/Site and other websites or applications, in order to provide advertisements about goods and services of interest to you.

Security Precautions:

We have stringent security measures in place to protect the loss, misuse, and alteration of the Information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your Information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Please note that there are no perfect security measures, but we strive to protect you in the best way possible. Your information will be stored and processed on a secure cloud.

Policy Updates:

We reserve the right to change or update this Policy at any time by placing a prominent notice on the App/Site. Such changes shall be effective immediately upon posting to this App/Site. You are encouraged to review this Policy from time to time to stay informed about how we are protecting your Information.

Applicable Law and Jurisdiction:

This Policy shall be governed by and construed in accordance with the laws of India. Courts of Bangalore shall have exclusive jurisdiction.

Contact Information:

If you have any questions about this Policy, the practices of this App/Site, or your dealings with this App/Site, please contact us at [email protected].

I have read and agree to the Privacy Policy.